[5s Maintenance] Added Email-Tracking Feature
Scheduled Maintenance Report for oqupie
The scheduled maintenance has been completed.
Posted Jul 30, 2019 - 10:46 KST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2019 - 10:45 KST
[Added] We added Email Tracking system - beta

** OQUPIE now tells whether end-user read your email reply or not
** not 100% sure though - some email providers have different policies
** it affects only incoming email type ticket after this maintenance

Anyway it is super helpful!
Posted Jul 30, 2019 - 10:44 KST